Electronic Visit Verification (EVV): Resources and FAQs
The Wisconsin Department of Health Services (DHS) has created several materials for members, IRIS participants and workers, providers, and program payers to keep up to date on EVV. Please access, download, or share the below resources.
Resources and FAQs
| Title of resource | Type | Description | Available languages |
|---|---|---|---|
| FAQs | Webpage | Frequently asked questions about EVV | English |
| Public forums | Webpage | Information about upcoming and past EVV forums | English, Hmong, Spanish |
| Your Key to EVV newsletters | Newsletters | Issues include Unknown Client Exceptions, Dashboards & Reports, Advice for Implementing EVV, Preventing & Fixing Exceptions, Sandata Mobile App and Other Methods to Capture EVV Information | English, Hmong, Spanish |
| New to EVV?, P-03078 | Fact Sheet | Guide for providers preparing to use an EVV system | English, Hmong, Russian, Spanish |
| Important Numbers for EVV in Wisconsin flyer, P-03573 | Fact sheet | Passwords and numbers for EVV administrators and workers to remember | English, Hmong, Spanish |
| Worker Visit Card template, P-02844A (Word) | Help Sheet, Form | A printable card that can be filled in with the EVV information workers need during a visit | English |
| EVV Lifecycle flyer, P-03124 (PDF) | Handout | A snapshot of how EVV visit records fit into the general claims process | English |
| EVV and Live-in Workers flyer, P-03593 (PDF) | Fact sheet | Everything you need to know about EVV and live-in workers | English |
| EVV Live-in Worker Identification and Instructions, F-02717 | Form | EVV live-in worker identification form and instructions on how to complete the form | English, Hmong, Spanish |
| EVV Member flyer, P-02730 | Handout | A one-page handout that explains what EVV is | English, Hmong, Somali, Spanish |
EVV ForwardHealth Updates
If you need printed materials in a language not listed, please email us at dhsevv@dhs.wisconsin.gov.